DUBAI, UAE – October 19, 2026 – Media Contact VOYCELL, a UAE-based cloud communication and VoIP provider, today announced its cloud telephony solution for education. The platform is built for schools, colleges, universities and training centres. It replaces outdated desk phones with a flexible, cloud-based system. Staff can manage calls from a browser, desktop app or mobile phone. Institutions can set it up in days, without new hardware or complex installation.
Solving Everyday Communication Challenges in Education
Educational institutions handle a high volume of calls every day. Admissions teams field enquiries from prospective students and parents. Front offices manage questions on fees, transport, timetables and events. During peak admission seasons, missed calls often mean missed enrolments.
Voycell's cloud telephony for education addresses these challenges with one connected platform. Key features include:
• Smart IVR and call routing: Callers reach the right department, such as admissions, accounts or transport, without waiting.
• Virtual and local numbers: Institutions can use local UAE numbers and international numbers for overseas student enquiries.
• Call recording and analytics: Leaders can review calls, track response times and improve service quality.
• CRM and student system integration: Every call syncs with the institution's CRM, so no enquiry is lost.
• Mobile and remote access: Staff and faculty can take calls from anywhere, including during off-campus events.
• Bulk calls and announcements: Schools can share urgent updates with parents quickly and reliably.
The solution scales easily. A single school and a multi-campus university group can both use the same platform.
Availability
Media Contact
VOYCELL's cloud telephony for education is available now for institutions across the UAE and beyond. Schools and universities can learn more or book a free demo at voycell.com/cloud-telephony-for-education.
About Voycell
Media Contact
VOYCELL is a UAE-based provider of cloud communication and VoIP solutions for businesses of all sizes. Its platform includes contact center software, virtual numbers, omnichannel communication and AI-powered virtual agents. Voycell integrates with 100+ CRMs, including HubSpot, Salesforce, Zoho and Pipedrive. It helps organisations connect with every customer faster and more efficiently. Learn more at voycell.com.
Media Contact
VOYCELL
Email: [email protected]
Phone: +971 4 229 0995
Website: voycell.com