POWAY, Calif. — October 7, 2026 — CCS Learning Academy is offering ITIL® Foundation Training (Version 5), a professional training program designed to help IT and business professionals develop foundational knowledge of modern digital product and service management.

As organizations increasingly depend on digital products and services, professionals need practical frameworks for creating value, improving service delivery, managing relationships, and supporting continual improvement. CCS Learning Academy's ITIL Foundation Training (Version 5) introduces learners to the concepts and practices that support effective digital product and service management.

The ITIL Foundation course is the first level in the ITIL Version 5 certification scheme and serves as a prerequisite for other ITIL courses. The training provides an overview of the ITIL framework, including its key concepts, guiding principles, core models, value system, value chain, management practices, and four dimensions of product and service management.

According to CCS Learning Academy, the three-day certification course is designed for professionals involved in IT service management, IT operations, service management, product management, customer experience, digital delivery, enterprise transformation, and managed services.

Participants explore how organizations can co-create value with consumers and partners while improving performance, collaboration, outcomes, and overall experience. The course also addresses the changing role of digital technology and the shift toward integrated digital product and service management.

Comprehensive ITIL Foundation Curriculum

The training curriculum covers key areas of ITIL Version 5, including digital product and service management, service relationships, the ITIL Value System, governance, guiding principles, the value chain, management practices, value streams, continual improvement, and the four dimensions of product and service management.

The program also introduces learners to AI and ITIL AI governance, along with the integration of ITIL with other frameworks, including DevOps and PRINCE2.

The ITIL Foundation certification examination consists of 40 multiple-choice questions. Candidates have 60 minutes to complete the closed-book examination, with a passing requirement of 26 correct answers, or 65 percent.

Training and Certification Support

CCS Learning Academy's course includes a certification exam voucher with a free retake, three days of certified instructor-led training, an official training seminar student handbook, and real-world learning activities and scenarios.

The academy also provides job placement assistance for the first 12 months following course completion. The course is eligible for CCS Learning Academy's Learn and Earn Program, which may provide a tuition fee refund of up to 50 percent for eligible participants placed through CCS Global Tech's Placement Division.

Flexible scheduling options may also be available for professionals seeking after-hours or weekend training. Student financing options, government pricing, private pricing, and group training options are available subject to applicable terms.

"ITIL Foundation provides professionals with a structured understanding of how digital products and services can be managed with a focus on value, outcomes, collaboration, and continual improvement," said CCS Learning Academy.

Professionals interested in developing their IT service management and digital service management knowledge can learn more about the ITIL Foundation Training (Version 5) program through CCS Learning Academy.

About CCS Learning Academy

CCS Learning Academy provides professional training and certification programs across IT, cybersecurity, cloud, data, business, project management, professional development, and other technology-related disciplines. The academy offers instructor-led and eLearning training solutions for individuals, organizations, government programs, and other professional audiences.

Course Information

Course: ITIL® Foundation Training (Version 5)
Duration: 3 days / 24 hours
Level: Intermediate
Training Provider: CCS Learning Academy
Course Information: https://www.ccslearningacademy.com/course/itil-foundation-training/

Media & Course Contact

CCS Learning Academy
13475 Danielson St, Ste 230
Poway, CA 92064
United States

Phone: +1 (858) 208-4141
Email: [email protected]
Website: https://www.ccslearningacademy.com/

ITIL® is a registered trademark of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. All rights reserved.